Friday, 13 October 2017

Internal Control and Compliance in your SSC? Let's do it!




I had a pleasure to be a speaker on SSON conference (Budapest, 9-11 October, 2017). That was a great event, with enormous number of  presentations and discussion. What I wanted to share with others was my experience from organizing a shared function around Internal Control and Compliance.

This is still a very niche topic, and many managers from SSC / GBS prefer to keep it in HQ. I totally agree with approach that – due to its strategic importance – Internal Control & Compliance needs its stable and direct link to “top” of the organization.

Nothing stops us from making it customer-oriented, efficient, integrated, collaborative, technology-driven, though. Internal Control and Compliance is a great “product” to be shared as a function, act as-a-service and bring value in terms of standardization to the wider business.

Our mantra should be: as global as possible and as local as necessary.


Find a blueprint on building-in a governance & compliance into your SSC: